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Useful contacts

This section of DLF Data contains details of numerous voluntary organisations, Government agencies, support groups and other contacts that may be useful to older and disabled people and their carers. If you find any information that is incorrect please email Data Services to let us know which 'Contact' is incorrect and what information needs changing. If you would like to be added to the database please complete these questions.

Browse names alphabetically

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z0-9

Aims to promote provision and maintenance of accessible environments, by removing physical, organisational, attitudinal and technological barriers within the built environment.

Address:
  • 12 City Forum
  • 250 City Road
  • London
  • EC1V 8AF

Provide information and advice for people interested in amateur radio. There are local clubs throughout the country.

Address:
  • 3 Abbey Court
  • Fraser Road
  • Bedford
  • MK44 3WH

Act as a national voice for female survivors of sexual violence and abuse, to represent the interest of Rape Crisis and Sexual abuse services. Provide services to individual women who are seeking advice and support in issues of rape, sexual abuse and assault by putting them in contact with their nearest/local rape and sexual abuse counselling service.

Address:
  • BCM Box 4444
  • London
  • WC1N 3XX

Raises awareness and provide information for families and individuals affected by rare disorders.

Address:
  • 209-211 City Road
  • London
  • EC1V 1JN

Aims to improve opportunities for people with limited access to services, many of whom have learning difficulties and other special needs. It does this through a range of services including training and employment programmes, and the Learning Difficulties Helpline, which provides free and confidential advice and information to parents, carers and professionals on all aspects of special needs education, with supporting publications.

Address:
  • Fourth Floor, Churchgate House
  • 56 Oxford Street
  • Manchester
  • M1 6EU

National charity and self-help organisation to provide information and raise funds for research. Produces range of leaflets which can be downloaded from the website.

Address:
  • 112 Crewe Road
  • Alsager
  • ST7 2JA

Helps terminally and seriously ill children in by: granting the wishes of the children however impossible the wish may seem; purchase of equipment such as electronic wheelchairs or specialist keyboards to make their lives easier; helping hospitals, hospices and specialist schools improve their facilities so that they can provide better care.

Address:
  • No. 1 Olympic Way
  • Wembley
  • HA9 0AP

Reach helps voluntary organisations benefit from the business, managerial, technical and professional expertise of people who want to offer their career skills, working as volunteers. This is achieved by recruiting and supporting men and women and placing them in part-time, unpaid roles with nearby voluntary organisations throughout the UK - for free. There are no age limits. Open Mon-Fr 9.30am-5pm.

Address:
  • 89 Albert Embankment
  • London
  • SE1 7TP

Provide information and advice to families of children with upper-limb deficiencies. Encourages and supports research activities in areas of upper-limb prosthetics and orthotics; causes of congenital upper-limb deficiency and surgical techniques for children with upper-limb deficiencies.

Address:
  • Pearl Assurance House
  • Brook Street
  • Tavistock
  • PL19 0BN

Resource centre housing 12,000 children's books and reference material for use by parents, teachers, professionals and carers, along with a selection of video, cassette and CD ROM for the use of any child that may have a reading, language or communication difficulty.

Address:

Promotes the relief of children with upper limb deficiencies by encouraging mutual aid and support between families. Open Mon-Fri, 9.30am-5pm.

Address:
  • P.O. Box 54
  • Helston
  • TR13 8WD

Brain injury rehabilitation organisations, offering an alternative to residential centres for survivors of serious injury. Covers the UK and provide a service that delivers one-to-one personal programmes with faster and more targeted rehabilitation.

Address:
  • 14 The Stables
  • Newby Hall
  • Ripon
  • HG4 5AE

Give grants to children who have potentially terminal illness and their families. For medical and domestic equipment, holidays, respite care or funeral expenses.

Address:
  • St Luke's House
  • 270 Sandycombe Road
  • Surrey
  • TW9 3NP

Helps people with sight loss, and those who support them, to enjoy reading in accessible formats.

Charity that looks for donations of redundant IT equipment and then redistribute this to individuals, charities and community.

Address:
  • 348A Gospel Lane
  • Olton
  • Solihull
  • B27 7AJ

Charitable organisation dedicated to helping people who are, or would like to be, drivers or travel as passengers in their own vehicle to help maintain an independent lifestyle. Accredited member of the Forum of Mobility Centres, provides professional standards of assessment. The service provided is available to any disabled or older person who has difficulties, either as a driver or passenger.

Address:
  • Unit 11 Network Park
  • Duddeston Mill Road
  • Birmingham
  • B8 1AU

A trade association for owners of nursing homes. The registered nursing home association provides advice and support to members and representation with government and other national bodies. It also provides advice to those considering using nursing homes.

Address:
  • John Hewitt House
  • Tunnel Lane
  • Kings Norton, Birmingham
  • B30 3JN

Online directory of product and service providers.Topics include access, getting ready for work, workplace disability management, case management, legal listings, beyond work, pages for rehab professionals and products. Fee monthly e-newslettter, RehabReview.

Address:
  • Birchland
  • Ravensworth Road
  • Reading
  • RG7 3UD
  • Telephone: 0118 933 3366

Provide advice and support to people who are experiencing difficulties in their relationship, helping them through their problems and find their own solutions.

Address:
  • Premier House
  • Carolina Court
  • Lakeside
  • DN4 5RA

An organisation of relatives and friends of older people in residential care.The aim is to improve the quality of residential life. Helpline open Mon-Fri, 9.30 - 4.30

Address:
  • 24, The Ivories, 6-18
  • Northampton St
  • London
  • N1 2HY

Provide advice, counselling and a sympathetic ear for all those who have a problem with drugs both illegal or prescribed.

Address:
  • 124-128 City Road
  • London
  • EC1V 2NJ

Designs, manufactures and supplies technical aids to disabled people when no commercial alternative is available.

Address:
  • D9 Chaucer Business Park
  • Kemsing
  • Sevenoaks
  • TN15 6YU

Helps 'The relief and welfare of all people with a learning disability in all kinds of residential care establishments, including the family home'. Open Mon-Fri, 9.00am-12.30pm

Address:
  • Steven Jackson House
  • 31 Buxton Road
  • Heaviley
  • SK2 6LS

Aim to improve the health and quality of life of older individuals. Publications include: Free 'Healthy Ageing' leaflets on dementia, osteoporosis, urinary incontinence, exercise, visual problems, leg ulcers, breathlessness, nutrition, pressure sores, ageing process, falls and depression. Produce a booklet, 'Exercise for healthy ageing'. There is also a 35 minute video 'More Active More Often', of physical activity to music. This is suitable for the less mobile as it covers chair-based exercises only. Research into ageing newsletter is produced three times a year.

Address:
  • 207-221 Pentonville Road
  • London
  • N1 9UZ

Help children with life-limiting illness, React works to give these children comfort, dignity and, where possible, greater independence. It helps them to remain in the security of their own homes and tries to relieve some of the terrible worry and strain their families experience.

Address:
  • St. Lukes' House
  • 270 Sandycombe Road
  • New Richmond
  • TW9 3NP

Operates a memo group website offering help and support about dietary and environmental intervention in autism. Discussion groups.

Address:
  • 11 Larklands
  • Peterborough
  • PE3 6LL

Respond works with people with learning disabilities who have experience significant trauma in their lives. We specialise in working with the effects of sexual abuse, but also work with people whose problems are not necessarily sexual. We provide support, advice and training for families and professionals supporting people with learning disabilities who have experienced trauma. Also work with parents with learning disabilities, and run a Young People's Services, and Elder's Project and a bereavement counselling service. We work with perpetrators of sexual abuse who themselves have learning disabilities. Training courses for organisations can be delivered in house and tailor-made to organisations' needs.

Address:
  • 3rd Floor
  • 24-32 Stephenson Way
  • London
  • NW1 2HD

Offer information, advice and support about schizophrenia. Also advise on benefits, medication, rights in hospital, discharge, care and after care; campaign for a better quality of life and improved legislation for people with mental health issues. National telephone helpline open Mon-Fri, 10am-3pm.

Address:
  • 89 Albert Embankment
  • London
  • SE1 7TP

National support group offering practical help and support to people with Rett syndrome, their families and carers. Provide information to professionals. Keep a register of local groups.

Address:
  • Langham House West
  • Mill Street
  • Luton
  • LU1 2NA

National independent consumer research charity. Publishes free, practical unbiased reports for older/disabled consumers based on thorough professional research. Rica carries out a range of research: mystery shopping, user assessments/tests (eg packaging, mobile phones), laboratory tests, survey research and helpline/service evaluations. Latest consumer reports available: Wheeled walking frames, riser recliner chairs, medicine boxes & dispensers. There is detailed information/advice on: Driving and car adaptations Free driving reports are available in print and online: Choosing a car, Car Controls, Getting a wheelchair into a car, Getting in an out of a car. Specific guides: Motoring after amputation, Motoring after brain injury, Motoring after a stroke, Motoring with arthritis, Motoring with cerebral palsy, Motoring with multiple sclerosis and Motoring with restricted growth. Cars measurements: which car? The Rica online œFind a Car database has key measurements on car models. Search to obtain a short list of cars that have, for example, the right height car seat, door opening to get in or out, and/or a large boot. There are over 650 cars featured and new models are added all the time. There is a detailed factsheet of each car model with the measurements and this can be downloaded or printed. Powered wheelchairs & scooters Rica has an online database of over 100 powered wheelchairs and scooters. Search on key features, measurements, accessories and the person needs. It has price information and gives advice on insurance, maintenance and where to do for independent advice.

Address:
  • Unit G03
  • The Wenlock
  • London
  • N1 7EU

Ricability is carrying out independent testing of:indoor aerials, set-top boxes, digital TVs and digital TV recorders. The results are available online.

Address:
  • Unit G03
  • The Wenlock Business Centre
  • London
  • N1 7EU

Housing association which runs over 60 projects in the UK providing care and rehabilitation to enable young people with mental health issues, learning disabilities, addiction and other problems to live in the community. In addition to long and short term residential facilities Richmond Fellowship runs workschemes, day centres, advocacy and community outreach projects. Through its training & consultancy Service, Richmond Fellowship provide a comprehensive range of training options for its own staff and for other people involved in mental health support and human relations work.

Address:
  • 80 Holloway Road
  • London
  • N7 8JG

Aims to provide disabled people with the opportunity to ride and/or carriage-drive. Opportunities also include social activities and holidays.

Address:
  • Norfolk House
  • 1a Tournament Court
  • Warwick
  • CV34 6LG

A national campaign to build public awareness and support for the need for brave and innovative solutions for the social care system for older and disabled people, their families and carers.

Address:
  • 207-221 Pentoville Road
  • London
  • N1 9UZ

Previously known as Richmond Boat Project, can accommodate up to 12 passengers ( 6 of whom can be wheelchair users ). Provide day and residential cruises.

Address:
  • 66 Hill Street
  • Richmond
  • TW9 1TW

National charity which aims to achieve a better quality of life for people who are deaf or hard of hearing. Activities include campaigning and lobbying; raising awareness of deafness and hearing loss; medical and technical research and care services for people who are deaf or hard of hearing with additional needs.

Address:
  • 105 Judd Street
  • London
  • WC1H 9NE

Offer information and advice for anyone with a sight problem.

Address:
  • 105 Judd Street
  • London
  • WC1H 9NE

Nationwide service for blind and partially sighted musicians and music lovers of all ages. Service provides information to blind and partially sighted people who want to become more involved in making + support music.

Address:
  • 105 Judd Street
  • London
  • WC1H 9NE

Postal library service for blind and partially sighted people, of any age, offering a wide range of professionally recorded books on special easy to use playback equipment. The library is open every weekday from 8am to 5pm. There is an annual membership subsciption often paid by Local Authority. Information on current subscription rates may be obtained from RNIB Talking Book service, Customer Services office.

Address:
  • PO Box 173
  • Peterborough
  • PE2 6WS

Provide information on the use of technology for the visually impaired people, primarily in the areas of education and employment. Provides an information helpine service via phone, email, fax or letter - for both sighted and visually impaired people. Factsheets can be sent out, information given over the phone, or people can be referred to other RNIB departments or external services.

Address:
  • 105 Judd Street
  • London
  • WC1H 9NE

Provides a text transcription service for blind and partially sighted people.

Address:
  • PO Box 173
  • Peterborough
  • PE2 6WS

Aims to enable blind and partially sighted people from around the world to make contact and give support to one another by collating Email address' of members to create a penpal service.

Address:
  • 105 Judd Street
  • London
  • WC1H 9NE

Aims to deal with callers enquiries about the nature, causes, treatment and management of tinnitus. Publications include newsletter published two times a year and distributed to people and organisations who work with people with tinnitus.

Address:
  • 105 Judd Street
  • London
  • WC1H 9NE

RNLI (the Royal National Lifeboat Institution) saves lives at sea. The volunteer crews are funded entirely by voluntary donations. Provides a 24-hour service around the coast of the UK and Republic of Ireland.

Address:
  • West Quay Road Poole
  • Poole
  • BH15 1HZ

Aims to relieve distress or need among serving and former members of the RAF and their dependants.

Address:
  • 12 Park Crescent
  • London
  • W1B 1PH

Promotes the welfare and interests of deaf people by providing the following services: interpreting, advocacy, employment advice, legal services, social care, deaf community development, activities & support groups for children, youth & families.

Address:
  • Century House South
  • Riverside Office Centre
  • Colchester
  • CO1 1RE

Promotes high standards within the profession, influences and quality of patient care. Produces publications, codes of practice and guidelines for health care workers including guidelines for moving and handling techniques. Runs a work injured support group for nurses who are or have suffered illness or injury at work.

Address:
  • 20 Cavendish Square
  • London
  • W1G 0RN

The professional body representing medical specialists who work with children.

Address:
  • 5-11 Theobalds Road
  • London
  • WC1X 8SH

Professional and educational body for psychiatrists in the UK and the Republic of Ireland whose aims are to advance the science and practice of psychiatry and related subjects, further public education in psychiatry and related subjects. Promote study and research work in psychiatry and all sciences and disciplines connected with the understanding and treatment of mental disorder. Run membership examination (MRCPsych), visit and approves hospitals for training purposes. The College organises scientific and clinical conferences and lectures and continuing professional development activities. Publish books, reports and educational materials for professionals and the general public and the British Journal of Psychiatry, Psychiatric Bulletin and Advances in Psychiatric Treatment.

Address:
  • 17 Belgrave Square
  • London
  • SW1X 8PG

Professional body and administrative headquarters for speech and language therapists in the UK. Responsible for the promotion and maintenance of high standards in education, clinical practice and ethical conduct of speech and language therapists. Holds a register of members and has an information department which deals with enquiries from members and the general public. Information department open Mon-Fri, 9am-5pm.

Address:
  • 2 White Hart Yard
  • London
  • SE1 1NX

The RIBA champions better buildings, communities and the environment through architecture and our members.

Address:
  • RIBA Headquarters
  • 66 Portland Place
  • London
  • W1B 1AD

National provider of Education, Training and Employment for people who are blind and partially sighted. Range of services offered includes a family support service which includes a purpose built pre-school and specialist support workers at Great Ormond Street and Moorfields Eye Hospital. Education from pre-school to further education, based at Dorton House School and Dorton College of Further Education. The School and College offer residential and day places. The Society's training division, Dorton Training Services, based in London, provides, rehabilitation and vocational training, whilst the Industrial Services offers employment and training opportunities in Engineering. The Society's Employment Services offers support into and during employment through its Workbridge operations. The Department also provides support for homeworkers and people employed under the sheltered Placement Scheme.

Address:
  • Dorton House
  • Wildernesse Avenue
  • Seal, Sevenoaks
  • TN15 0EB

Offer practical support and advice to blind and partially sighted people. Aims to improve quality of life, combat discrimination and work towards the prevention of blindness.

Address:
  • 105 Judd Street
  • London
  • WC1H 9NE

The Royal National Lifeboat Institution saves lives at sea. The volunteer crews are funded entirely by voluntary donations. Provides a 24-hour service around the coast of the UK and Republic of Ireland.

Address:
  • 99 Devonshire Gardens
  • Tilehurst, Reading
  • RG31 6FD

Aims to prevent accidents in all environments including the home, workplace, on the road and during leisure time. Aims to do this through education, training and campaigning. Publishes a range of literature and runs training courses ranging from practical skills to management and professional qualifications.

Address:
  • RoSPA House
  • 28 Calthorpe Road
  • Birmingham
  • B15 1RP

Provide a broad range of educational activities and opportunities for doctors, dentists, and veterinary surgeons, including students of these disciplines and allied health-care professionals.

Address:
  • 1 Wimpole Street
  • London
  • W1G 0AE

Aim to find a treatment for Retinitis Pigmentosa (RP) by raising funds for medical and scientific research. They provide key information and support services to people with RP, their families, and anyone with an interest in the condition via their website, quarterly magazine, and through a range of leaflets and booklets. Provide support through a network of local groups linking people together socially and in times of need. They have a Helpline (telephone and email).

Address:
  • PO Box 350
  • Buckingham
  • MK18 1GZ

Funds research into Retinitis Pigmentosa in many centres, in the UK and abroad. Runs a welfare committee to offer help, encouragement and guidance to distressed members. Publishes an annual handbook.

Address:
  • P.O. Box 350
  • Buckingham
  • MK18 1GZ

For over 250 years the Royal Society for the encouragement of Arts, Manufactures and Commerce (RSA) has been a cradle of enlightment thinking and a force for social progress. Our approach is multidisciplinary, politically independent and combines cutting edge research and policy development with practical action.

Address:
  • 8 John Adam Street
  • London
  • WC2N 6EZ

Aims to broaden the choice in sailing for people with disabilities. Strives to promote and co-ordinate active participation and welcomes applications across the UK. Runs a programme of activities aimed at increasing opportunities for people with disabilities to play a full role in the sailing community, and provide training both in sailing and disability awareness.

Address:
  • RYA House
  • Ensign Way
  • Hamble
  • SO31 4YA

Charity providing leisure and learning opportunities for people with physical disabilities. Match clients with volunteers or professional carers, and organise social events, classes and outings.

Address:
  • E 11 Holly Farm Business Park
  • Honiley,Kenilworth
  • CV8 1NP
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